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Jaqueline A. Lynch

Architect, Power Systems and Linux
Mainline Information Systems

Contact Jaqui at Circle4


Contact Jaqui at Mainline



Objective:

I am now working as an Architect for Power Systems and Linux at a major IBM Business Partner - Forsythe technologies Inc.. We would be delighted to hear from you if you are interested in purchasing any of the IBM product line, particularly pSeries or Linux systems, but I am also happy to continue answering questions, etc. Please check out the Forsythe web site above to get information about where we can help you with hardware, software and services solutions.

I am also currently a member of the Computer Measurement Group (CMG) and am a past president, and am a technical writer for Eserver Magazine's UNIX edition.

Specialty Areas:

Custom Training Classes
RedHat Linux Certified Engineer (Oct 2003) and RHCT (Oct 2009)
LPIC 1 (101 and 102) - 2005
ITIL v2 Foundation Certified - May 2006 and v3 April 2009
Possess most AIX Certifications from IBM (see below)
Security on all brands of UNIX and Windows products including forensics and hacker prevention
Performance Tuning and Capacity on all brands of UNIX
Websphere Installation and Configuration of a 9 server complex
DB2 v5, v6 and v7 Installation and Configuration
Strategic Planning
Web Consulting - building, designing and securing web servers, basic page coding, some Javascript, Perl scripting and shell scripting
A great deal of experience with Apache web servers> UNIX & SP Design and Installation
Peoplesoft Performance/Capacity
Design and Installation of Websphere Voice Response and Voice Mail (was DirectTalk)
Performance Tuning for Email Servers
Market Studies on Hardware and Software Products
Regular speaker at security and performance tuning conferences
Spoken at IBM conferences on VSAM Tuning, MVS Migrations ...

Current Operating Systems:

Installation - AIX, AIX with PSSP (SP), BSDI, Linux
Performance and security only - Solaris, IRIX, HPUX
OS/390, vmware
Windows 98, ME, NT, XP and 2000

Experience:

Forsythe Technologies Inc. November 2009 - present

Solutions Architect, Power Systems and Linux
Perform standard presales work such as design, analysis and configuration of solutions for clients
As needed can be requested to perform services work such as installations, security work or performance tuning and capacity planning.

Mainline Information Systems December 2002 - Nov 2009

Architect Power Systems and Linux (since May 2006)
Senior Systems Engineer pSeries and Linux (to May 2006)
Perform standard presales work such as design, analysis and configuration of solutions for clients
As needed can be requested to perform services work such as installations, security work or performance tuning and capacity planning.

Consulting July 6, 1999 - Nov 30, 2002

1. Various contracts including work for attorneys on computer forensics and investigation plan for computer crime case. Installation and performance tuning on Linux. Additional work for a Boston organization and a New York Corporation securing their AIX systems and implementing TCP Wrappers and Secure shell.

2. 2 year Contract to assist and cover for current UNIX systems administrator. Contract included securing systems, implementing Year2000 fixes and upgrading DirectTalk voice response unit software. Setup and implement SP complex. Performance Tuning and Capacity Planning and evaluating products in this area. Primarily AIX but also some work with Linux and SGI. Additional work done on installing and configuring webservers as well as writing some web pages. Also extensive work installing and customizing DB2 UDB on AIX. Implementation of Websphere Application Server and HostPublisher across multiple systems. Work also done on computer forensics - tracing hackers and protecting against them.

3. Assisting with performance problems on Digital Unix. Also, a DASD market study for the distributed platforms and another for the mainframe.

4. Architect, redesign and build the new web site for a company who won a Fast 50 award.

5. Contract to implement security, AFS and SSH on AIX 4.3.3

6. Contract to speak on "Planning a successful implementation of DirectTalk and DirectTalk Voicemail" at the annual eCRM conference in Orlando

7. Contract to assist with strategic planning, capacity planning, and performance tuning. Job included Peoplesoft Performance Tuning and Capacity Planning (on AIX), a DASD Market Study, a Performance Tools Study and Memory Capacity Plan for Solaris Mail Server. Also installed SUSE Linux, WUFTP and the Apache web server on a development system.

BOSTON COLLEGE Apr. 1991- May 13 1999 Chestnut Hill, MA

Manager Systems Services Jan. 1995 - May 1999

Responsible for the management of all technical services personnel, on both the academic and administrative sides of the college. My staff consisted of nine systems programmers who were responsible for more than 80 systems running primarily OS/390, AIX, Windows NT, OSF/1 and VMS. We were also responsible for the Operating System support on the SL100 telephone switch. I was also Webmaster for several sets of World Wide Web pages including www.circle4.com/jaqui, www3.bc.edu/callpath and www.cmg.org.

The day to day job involved managing staff, doing all capacity planning and design work for the mainframe, SP2, UNIX and NT systems, designing the infrastructure for future systems (i.e. designing scalable servers). Much of the time was also spent on projecting costs, configuring systems and doing actual installations.

Applications running on the SP2 and UNIX systems supported included: voice mail, email, x.500, Oracle and DB/2 databases, SAS, IVR (voice response unit apps), Netview, remedy, web servers, network computers, peoplesoft and imsp.

I was also a member of the Callpath Users group Board and the GBCMG Board and was the administrative chair for the 1998 CMG conference and the general conference chair for the 1999 CMG conference.

Major Accomplishments:

  • Managing a highly productive group of 9 systems programmers
  • The last few months I also managed the DBAs
  • Installed and setup a 6 node SP2 and an SMP (RS6000s)
  • Installed and setup a second 7 node SP2 and interconnected them
  • Upgraded the SP2 several times - it is now a 33 node SP2 running AIX 4.2.1 and 4.3.1 and PSSP 3.1 and 2.4
  • Configured and managed 3494 robotic library installation Consulting on DCE and Security to outside organisations
  • System Administrator and Web Master on CMG's HP & BSDI systems
  • Implementation of 16000 user voice mail system using Directtalk on multiple SP2 nodes plus various upgrades to those systems.
  • Planning, preparing for and installing equipment to be used for distributed and
  • client/server systems - includes all configuration, capacity and performance planning
  • Implemented TCP/IP across all platforms and integrated the IBM mainframe system
  • with the campus network.
  • Implemented the OSF/DCE environment on RS/6000s and PCs for the College.
  • Upgraded the mainframe from MVS/XA to MVS/ESA, plus many product upgrades.
  • Used specialist Knowledge to help tune VSAM files for the college.
  • Oversaw many mainframe hardware and software upgrades

Certifications

Manager IBM Systems Apr. 1991 - Jan. 1995

Responsible for the management of the Administrative systems programming group and some technical work on the IBM 9672-R31 running MVS/ESA, several RS/6000s running distributed systems including the OSF DCE environment, and various Pcs and Macs. My staff consists of three systems programmers. I am also responsible for all of the performance and capacity planning on the mainframe and the RS/6000s.

Contractor/Temp Dec 1990-March 1991 Cambridge, MA

Secretarial typing for engineering firms. Programming in C on Silicon Graphics UNIX systems

Senior Systems Engineer, Hitachi Data Systems Nov 1987-July 1990 New Zealand

  • Responsible for pre and post sales support for processors.
  • Designed and ran training classes on MVS, VSAM, CICS and Networking for customers and setup and ran part of the software awareness training for hardware engineers, including MVS internals.
  • Performance analysis and capacity planning for customers.
  • Disaster Recovery specialist.

Systems Consultant, Self Employed Apr. 1987-Nov. 1987 New Zealand

Contract Technical Services Manager at NZ Railways with 6-8 staff. CICS systems programming.

Senior Systems Consultant, Computer Sciences NZ Feb. 1985-Apr. 1987 New Zealand

Various contracts in the computer industry that included:

  • Manager Technical Services at Dept. of Labor (3-4 staff, 15 months)
  • Consultant helping set up Chase Manhattan Bank in Australia (3 months)
  • Contract performance Consultant on the Hogan Umbrella at Databank NZ (8 wks)
  • CICS and MVS systems programmer at Bank of NZ (7 months)

Senior Systems Programmer, Dept. of Statistics Oct. 1983- Jan.1985 New Zealand

Installation and maintenance of DOS/VSE and VM. Network support.

Senior Systems Programmer, Trustbank Feb. 1983-Oct. 1983 New Zealand

Installation and maintenance of DOS/VSE.

Senior Systems Programmer, Cumberland Computer Center Feb. 1977-Feb. 1983 New Zealand

  • Two years as a programmer, then 4 as a systems programmer.
  • Responsible for the IBM mainframe and networking, plus the 3790s.
  • Implemented the first MSNF network in the country for the NZ government.

Certifications:

    Non-IBM Certifications
  • Redhat Certified Technician (RHCT) (Oct 2009)
  • ITIL v3 Foundations (April 2009)
  • TOGAF 8 (Nov 2007)
  • Suse CLP (Jul 26, 2007)
  • ITIL Foundation Certified (May 24, 2006)
  • Oracle 9i Sales Champion (Nov 3, 2005)
  • Certified Linux Professional Institute LPI 102 - gives LPIC 1 ( Oct 2005)
  • Certified Linux Professional Institute LPI 101 ( Sep 2003)
  • Vmware Certified Professional (Sep 2003)
  • RedHat Certified Engineer (Oct 2003)

    IBM Certifications

  • Certified IBM 100 Enterprise Technical Support for AIX and Linux (Sep 2009)
  • Certified IBM 330 Power Systems Technical Support for AIX and Linux (Sep 2008)
  • Certified IBM 331 Power Systems Sales for AIX and Linux (May 2008)
  • Certified IBM Infrastructure Systems Architect (Nov 2007)
  • Certified IBM P03 System P5 Technical Mastery (Oct 02, 07)
  • Certified IBM 229 System P Solution Sales (Oct 02, 07)
  • Certified IBM 747 Open Systems Storage v5 (Sep 24, 07)
  • Certified IBM 818 On Demand Business Solution Advisor (Sep 04, 07)
  • Certified IBM 190 AIX Basics (Aug 15, 07)
  • Certified IBM M140 SSM Mastery (Sep 26, 06)
  • Certified IBM 228 p5 and pSeries Technical Sales Support (Sep 06)
  • Certified IBM 817 On Demand Business Solutions Designer (Aug 06)
  • Certified IBM Advanced Technical Expert (CATE) IBM System p5 2006 (April 21, 2006)
  • Certified IBM 062 IBM p5 Virtualization Technical Support (April 21, 2006)
  • Certified IBM 237 pSeries HACMP for AIX 5L (Oct 05)
  • Certified IBM 180 p5 and pSeries Enterprise Technical Support AIX 5L V5.3 (Sep 15, 05)
  • Certified IBM 222 pSeries Administration and Support for AIX 5L V5.3 (Sep 15, 05)
  • Certified IBM 259 iSeries Sales (Jul 05)
  • Certified IBM 197 pSeries Enterprise Technical Support (Jan 05)
  • Certified IBM 238 p5 and pSeries Technical Sales Support (Nov 04)
  • Certified IBM 239 eServer p5 Solution Sales (Sep 04)
  • Certified IBM 232 pSeries Administration and Support for AIX 5l v5.2 (Aug 04)
  • Certified IBM 234 AIX 5l Performance and System Tuning (Aug 04)
  • Certified IBM 175 pSeries Sales v2 (Jan 2004)
  • Certified IBM 187 HACMP Specialist (Sep 2003)
  • Certified IBM 174 pSeries Sales (Aug 2003)
  • Certified IBM AIX Technical Expert - CATE (Jul 2003)
  • Certified IBM 236 AIX 5l Communications (Jul 2003)
  • Certified IBM 195 AIX p690 Technical Support (Jul 2003)
  • Certified IBM 191 AIX v5 pSeries Systems Administration (Mar 2003)
  • Certified IBM 184 AIX v4.3 Performance and Systems Tuning (Mar 2003)
  • Certified IBM 177 Web Server for RS/6000 (2002)
  • Certified IBM AIX Technical Expert - CATE (1999)
  • Certified IBM 178 RS/6000 SP and PSSP 2.4(Mar 1999)
  • Certified IBM 166 AIX 4.2 Communications (Mar 1999)
  • Certified IBM 163 AIX v4.2 Installation and System Recovery (Feb 1999)
  • Certified IBM 189 AIX v4.3 System Support(Feb 1999)
  • Certified IBM 164 AIX v4.2 Performance and Systems Tuning (Feb 1999)
  • Certified IBM 181 AIX v4.2 Systems Administration (Feb 1999

Education:

BS Computer Information Systems May. 1994
State University of New York

BA Philosophy May 2007
Benedictine University, Lisle, IL

NYIP (New York Instititute of Photography) Professional Course (Completed 2002)

NYIP (New York Instititute of Photography) Advanced Professional Course (Completed 2004)

NYIP (New York Instititute of Photography) Digital Course (Completed Aug 2007)

Working on MA in Philosophy at UIS - Thesis on Ethics in Virtual Worlds(completes August 2010)

List of training classes available separately.
See Training Attended

Current User Group Work
Userblue (till 2006)
Co-Track Manager Performance Tuning and Capacity Planning
Co-Track Manager Linux
Share
Deputy Project Manager Security Track Deputy Project Manager Distributed Track
CMG
Subject Area Chair
At various times: Unix and Linux, Hot Topics

Other Work Interests:
Speaking and Training engagements
Member ACM
President of CMG from December 2003 to December 2005 (on board till end 2007)
On the International board of CMG from December 1995 to December 1997, again from December 1998 until December 2002, Jan 2006 to Dec 2007
Founding member of New Zealand CMG (1987-1990)
Member of HTCIA (High Technology Crime Investigators Association) and CUISP.
Honored member Strathmore's Who's who 1999-2000 edition
On the CMG National Conference committee (1993-1999,2002, 2006).
General Conference Chair for the 1999 and 2002 CMG National Conferences.
Administrative Chair for the 1995 & 1998 CMG National Conferences.
Web Master for CMG (1995 - 2002), DCE Users group and GBCMG
Member of the IBM Executive Client/Server Forum - 1994 & 1995
Founding Board member of GBCMG - 1992-1999
Chair of the MA DCE Users Group - 1994 - 1997
Previous Member IEEE and AWC
Teach online safety over the internet

References:

Available upon request.





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